Consumer Direct
There are two places where you won't find a NeilPryde bike. One is at the back of the pack, and the other is in a shop. Any shop. Because we believe we can give you a better, more personal service online. It also keeps costs down, which means you get a better deal on your dream machine, and we can spend more developing new technologies and cutting-edge design.
No middlemen. No wheeler-dealers. With us, you talk directly to the people who know everything there is to know about your new bike. The guys who designed, refined, and even built it. If you've got a question, we'll have the answer. Just ask one of our experts.
Each NeilPryde bike is delivered to your doorstep, fresh, securely packaged, and 100% guaranteed via DHL Express. And each and every bike that leaves our dedicated workshop has to go through a final completeness check by one of our dedicated expert final completeness checkers. Hey, that's what they do.
Also, by dealing with you online, we get to know you, as a customer, as a cyclist, and as someone who could help us shape the future of our bikes. Your feedback will be important to us, so if there's something you think we could improve on, just say the word.